Effective Date: 1 April 2026

Intrepid Solutions Sdn Bhd (“Intrepid”, “we”, “our”, or “us”) is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with us through our website, forms, events, and communication channels.

1. Personal Data We Collect
We may collect and process the following personal data:
Name
Company name
Job title / designation
Email address
Contact number (mobile / office)
Business interests and enquiry details

Any information you voluntarily provide through forms, emails, or WhatsApp
We may also collect technical data such as:
IP address
Browser type
Website usage behaviour (via cookies, analytics, or tracking tools)

2. How We Collect Your Data

Your personal data may be collected through:
Website enquiry or contact forms
Landing pages and funnels
Facebook / Meta lead forms and advertisements
WhatsApp communications
Email correspondence
Event registrations (online or offline)
Business card exchanges or direct interactions

3. How We Use Your Data
We use your personal data for business and commercial purposes, including:
Responding to enquiries and requests
Providing information on exhibitions, events, and industry platforms
Managing registrations, participation, or partnerships
Marketing and promotional communications (email, WhatsApp, ads)
Improving our services, campaigns, and user experience
Internal analysis and business development
Compliance with legal and regulatory requirements

4. Disclosure of Personal Data
Your personal data may be shared with:
Event organisers, partners, or principals (including Messe Frankfurt and affiliated platforms, where relevant)
CRM, marketing, and technology service providers
Advertising platforms (e.g., Meta/Facebook) for targeting and campaign optimisation
Professional advisors (legal, accounting, etc.)
Government or regulatory authorities where required by law

We do not sell your personal data.

5. Data Security

We take reasonable administrative, technical, and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.
However, no system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention
We retain your personal data only as long as necessary for:
business and operational purposes ongoing client or prospect engagement legal and regulatory compliance

7. Your Rights
Under the PDPA, you have the right to:
Request access to your personal data
Request correction of inaccurate or incomplete data
Withdraw consent for marketing communications
Limit or object to certain data processing
To exercise your rights, please contact us using the details below.

8. Cookies & Tracking Technologies
Our website may use cookies, analytics tools, and tracking pixels (e.g., Meta Pixel) to:
analyse website traffic
improve user experience
support advertising and remarketing campaigns
You may choose to disable cookies through your browser settings.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Us
If you have any questions or requests regarding your personal data, please contact:

Intrepid Solutions Sdn Bhd
Email: askus@intrepds.com
Website: www.intrepds.com